Overview

This page describes how users of the Bulko app can request deletion of their account and personal data.

How to Request Deletion

Option A — Delete it yourself in the app or dashboard:

1. Log in to your Bulko account.
2. Go to Settings.
3. Scroll to the Account Actions section.
4. Tap Delete Account.
5. Type "delete my account" to confirm, enter your password (if your account has one), check the confirmation box, then tap Delete My Account.

Your account is deleted immediately once confirmed.

Option B — Can't log in? Request deletion by email:

Email support@bulko.app from the address associated with your account, with the subject "Account Deletion Request", and include your registered email or username. We will verify your identity and delete your account and associated data within a reasonable time.

What Data Is Deleted

• Your profile information (name, bio, profile photo)
• Your email address and username (cleared so they can be reused)
• Your saved payment card token
• Your login credentials — you are signed out on all devices
• Auto-renew is disabled on any active subscription
• If you are a coach, your subscription plans are deactivated

What Data Is Retained

Payment and withdrawal transaction records are retained after your account is deleted, as required for financial recordkeeping and legal/tax obligations. This retained data is used only for accounting and compliance purposes.

Contact Us

Questions about deleting your account? Contact us at support@bulko.app.