Bulko is an AI-powered fitness platform that helps you track nutrition, plan workouts, and connect with certified coaches. Our app uses advanced AI technology to analyze your meals instantly and provide personalized fitness guidance.

Yes! The basic features of Bulko including AI food scanning, nutrition tracking, and workout planning are completely free. Premium coaching services require a paid subscription.

Bulko works on all modern web browsers (Chrome, Firefox, Safari, Edge) on desktop, tablet, and mobile devices. We're also developing native mobile apps for iOS and Android.

Yes, an account is required to save your data and track your progress over time. Registration is quick and free - just provide your email address.

Our AI food scanner, powered by GPT-5 technology, achieves 99.5% accuracy in recognizing over 1.6 million foods. For best results, take clear photos in good lighting with the food clearly visible.

Absolutely! You can manually enter nutritional information for any food. We also maintain a comprehensive food library that you can search and add from.

Yes! Bulko recognizes dishes from cuisines worldwide, including Egyptian, Mediterranean, Asian, American, and more. Our AI is trained on a diverse dataset of international foods.

Yes! Bulko provides detailed macro tracking. You can set custom macro targets and monitor your daily intake of protein, carbohydrates, and fats.

Browse our verified coaches on the Coaches page. Each coach profile shows their specialization, pricing, ratings, and client reviews. You can message coaches before subscribing to ensure they're a good fit.

Coaching subscriptions typically include personalized workout plans, custom meal plans, 24/7 chat support, progress tracking, and regular check-ins. Specific features vary by coach.

Yes, you can cancel anytime. You'll retain access until the end of your paid period. All payments are final and non-refundable.

Coach pricing varies based on experience and services offered, typically ranging from 400-600 EGP per month. Coaches can create custom pricing tiers.

We accept all major credit and debit cards through our secure payment processor, Paymob. All transactions are encrypted and secure.

Bulko charges a 10% platform fee on coaching subscriptions and a 1% withdrawal fee for coaches. All fees are clearly displayed before payment.

No, all payments are final and non-refundable. This includes coaching subscriptions and coach membership fees. Exceptions may apply only for billing errors or duplicate charges.

Yes, all prices on Bulko are displayed in Egyptian Pounds (EGP). We primarily serve the Egyptian market.

Camera features require HTTPS and browser permissions. Make sure you've granted camera access in your browser settings. If issues persist, try uploading photos instead.

Click "Forgot Password" on the login page and enter your email. We'll send you a password reset link within minutes.

Yes! We use industry-standard AES-256 encryption for all sensitive data. Your information is stored securely and never shared with third parties without your consent.

Email us at support@bulko.app during business hours (Sunday-Thursday, 9 AM - 6 PM Cairo time). We typically respond within 24 hours.